FAQs About Prints & Paintings

We offer Archival Pigment Prints on photographic paper and 100% cotton paper.  Our fine art prints are produced in our studio and are inspected and hand signed by Deborah Sussex.  The print permanence ratings exceed 80 years when framed behind glass.

Archival Pigment Prints; also known as “Giclée Prints”

Giclée (pronounced “zhee-clay”) reproductions were originally developed in 1984 as a digital method of fine art printing.  The word Giclée is French for “to spray on” or “to spray ink.”  This advanced method of creating museum quality art prints uses high-end ink jet printers and archival papers and inks. 

To be truly considered a giclee, a print should:

• Begin with a high quality digital file, either from professionally scanned film, digital capture or computer created art that has been color corrected and profiled for the intended output (printer in this case).
• Be printed using state-of-the-art inkjet printers which have been calibrated in a closed-loop color management system.
• Be printed with archival pigmented inks, specifically formulated for the substrate/media (paper, canvas etc).
• Be printed by a technician/artist who understands color theory and imaging software and who has the experience and artistic talent to interpret and replicate an artistic vision.

• Frame your artwork under glass using either Museum Glass or Conservation Clear glass.
• Hang your artwork out of direct sun.
• Do not store your artwork in a humid location.
• Avoid storing/hanging artwork in an place with broad swing of temperature.
• When cleaning artwork framed under glass, do not (non-ammonia) cleaner directly onto glass rather spray onto a microfiber cloth and wipe the glass in a circular motion.

Shipping charges are based on size and weight of your order and are calculated and added to the subtotal of your order.

Orders can generally be shipped after submission.  However, depending on the dimensions, orders may take up to weeks.

Rush services are available for an extra charge.

We can ship internationally and shipping charges will be calculated on a case by case basis.

After placing your order you will receive an email notification with a tracking number.  Packages that are taking longer than usual to arrive are normally delayed rather than lost, which is a rare occurrance.  However, it may happen from time to time.  A package will be considered lost if you have not received it within 4 weeks (for packages in the USA), 6 weeks (for Canada) and 8 weeks for “International”).  I will replace lost packages, at no charge, after the specified amount of time has passed. If you have concerns your package is “lost” please contact us directly: 970-259-4389.

If your package shows signs of damage, please KEEP ALL PACKAGING MATERIAL, and contact us immediately.

I hope you are happy with your purchase!  However, if you are not satisfied for any reason, I will exchange your item(s) or refund your money (minus shipping costs) up to 14 days after you have received your order.  You will be responsible for returning items, in their original condition, as well as pay for return shipping costs.